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Support

How can we help?

If the questions below do not answer yours, email us.

Questions

I changed or lost my phone. Can I get my progress back?

If you connected a Kakao or Google account, log in with it on the new phone and your progress comes back. Without a connected account the progress lived only on that phone and cannot be recovered — connect one in your profile.

The guardian consent email has not arrived

Check the spam folder first. The app can send the email again, and a new email makes the old link expire. If the guardian’s address was wrong, correct it in the app and send again. If it still does not arrive, email us.

I want to delete my account

In the app, go to Profile → Settings → Delete account. If you cannot open the app because you no longer have the phone, email us — the account deletion page says how.

How do refunds work?

There are no paid plans yet. Once there are, refunds for subscriptions bought in the app go through the App Store or Google Play.

Who is it for?

Korean football players who play with foreign coaches or teammates, or who hope to play abroad — from primary school to adult players — and the coaches and parents who support them.

How long does a lesson take?

A lesson is three short rounds and a round takes a few minutes. One round a day keeps your streak going.

Does it work offline?

Yes. A lesson you have downloaded plays without a connection — on the team bus or on a plane.

How much does it cost?

The planned launch prices for Personal Pro and teams are on the team plan page, under Pricing. The yearly plan has a 7-day free trial. The app has not launched yet, so there is nothing to buy today.

Can players under 14 use it?

Yes, with a guardian’s consent, as Korean law requires. Enter a guardian’s email in the app and we send them a consent link; once they agree the player can start.

Can I log in with Kakao or Google?

Yes, with a Kakao or a Google account. You can also start without an account and connect one later — your progress stays.

How to delete an account

Contact us

Questions or problems? Email us and we will reply.